Heuristic evaluation is a usability engineering method for finding usability problems in a user interface design, thereby making them addressable and solvable as part of an iterative design process. This is a fast and low-cost way to find and improve your product’s usability before conducting usability tests.
It is usually conducted by a group of people because a single person will not be able to find all usability problems. With the different types of people with different angles, they can identify problems and improvements easily. To get good feedback from users, you need to find participants that fit your demographic, train those people and set proper testing conditions.
There are 10 rules of usability heuristic and I’m planning to explain a few of them with examples.
1. Visibility of System Status
The user should be able to see system status at any particular moment. Then they can know what is going on so they do not feel lost or wonder whether something worked or not.
2. User Control and Freedom
User control and freedom mean giving the user the freedom to navigate and perform actions. The freedom to undo any accidental actions.
3. Help users recognize, diagnose, and recover from errors
Errors giving a bad experience to users. For a better user experience, it’s good if those errors are being explained to the user in understandable language.
4. Help and Documentation
A good user interface lets the user navigate features without any documentation. But if there is any user who could not make it out, there should be a provided support within the product.
5. Flexibility and Efficiency of use
The interface should be flexible transforming itself between a beginner user and an advanced user.
I think you got an idea about what is Heuristic evaluation. Thank you very much for reading my article, and I hope to see you again with another article.